• Digital public infrastructure (DPI) – or “digital highways” – are online platforms or solutions that deliver shared public and private services.
  • The COVID-19 pandemic has shown how DPIs can help ensure people everywhere receive vital services, but it has also highlighted issues such as digital inequality and online privacy and trust concerns.
  • By facilitating collaboration between the users and the creators of these systems, these challenges can be overcome to produce robust, standardized DPIs that serve all communities and meet the UN SDGs.

The COVID-19 pandemic simultaneously threatened global development while accelerating the digitization of government. In the process, the United Nations Development Programme (UNDP) – through the 170 countries and territories that we work with – has witnessed the power, as well as the challenge, of using digital public infrastructure (DPI) in response to a…

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