After nearly a year and a half of decentralized collaboration, companies all over the world are redefining their vision of what it means to be “at work.” While digital technologies like email and smartphones have always blurred the distinction between being at work and being out of the office, for many white-collar workers, the pandemic has eliminated any separation that might have remained.

To restore balance and sustain productivity, leaders need to reckon with exactly what has happened to their employees’ work lives. Unlike with prior digital work technologies, which were typically adopted first by either the busiest executives (top-down), or by employees in field support, sales, or remote locations (outside-in), Covid-19 forced many office teams into working solely atop digital technologies all the time. For the average worker and frontline manager who were used to working in a standard physical location…

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