TEL AVIV, Israel, April 28, 2021 /PRNewswire/ — TechSee announced today that TMC, a global, integrated media company, and its TMC Labs product review division, named TechSee Live — the market-leading, patented visual assistance platform powered by video, Augmented Reality and Computer Vision AI — as a 2021 Pandemic Tech Innovation Award winner.

With 65% of consumers preferring to avoid technician visits during the pandemic, TechSee allowed companies to pivot to a ‘remote technician’ model in order to keep their service running while ensuring safety. TechSee Live allows the remote expert to see exactly what the customer sees, guiding him visually as they solve issues together without requiring a technician on-site. It empowers the service reps to act as “virtual technicians” assisting the customer as if he was standing right next to him, and enabling successful contactless interactions with customers during the pandemic and…

Read more…

Share.

Comments are closed.