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Heading into 2020, brick-and-mortar retailers found themselves struggling with a number of serious challenges, including intense ecommerce pressure, rising costs, and loss of productivity, to name but a few. Fast forward a year, and those challenges have become more acute (and numerous) thanks to the emergence of the COVID-19 global pandemic.
The health crisis quickly brought the value of automation and robotics sharply into focus, and forced retail operations executives who had previously discounted or pushed off investing in the emerging technology to reconsider. With the pandemic surging and shopping patterns quickly evolving, interest in retail robotics is growing. Below are some predictions for how autonomous mobile robots (AMRs) will continue to shape the retail landscape in 2021 and beyond.
Robotics deployments within retail…