Rapid advances in technology are a way of life, and their impact is certainly felt in the fire service. Whether it’s an update to an existing application or a completely new way of doing business, changes that make our jobs easier or safer are worth exploring. Let’s begin the year with a look at recent developments across the board.

Taking 9-1-1 remote

From the government side of the house come exercises designed to enhance the capacity of dispatch centers. Outreaches through Next Generation 9-1-1 and FirstNet, among others, are expanding both interoperability and capacity of these facilities. At a recent meeting of the Maryland Association of Counties, elected and appointed leaders were provided a demonstration of how Maryland’s 24 Public Safety Answering Points (PSAPs) are now equipped to answer 9-1-1 calls from an alternate location, including other government facilities or even a call taker’s residence. This…

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