For years, users of digital technology have had the sole responsibility to navigate misinformation, negativity, privacy risk, and digital abuse, to name a few. But maintaining digital well-being is a heavy weight to be put on an individual’s shoulders. What if we didn’t have to carry quite as much of the burden of maintaining our digital well-being? What if we expected a bit more of the digital platform providers that hosted our virtual interactions?

There are three key responsibilities we should expect of all of our digital platform providers to help make more positive digital spaces. First, establish meaningful norms and standards for participation in virtual spaces — and communicate them clearly to users. Second, verify human users and weed out the bots. Third, improve content curation by addressing posts that incite racism, violence, or illegal activity; identifying misinformation; and encouraging users to be content…

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