Imposter scams were very active in 2020 as fraudsters posed as government agencies, well known tech companies or even family members. While imposter scams have proliferated for years, the COVID-19 pandemic’s resulting mass shift to virtual communication across all aspects of life has made imposter scams harder to spot since we have fewer face-to-face interactions to verify legitimate contact and requests.

These are just three versions of imposter scams that we often see:

Power/utility scam: Utility company impostors typically reach out via a telephone call or knock on your door claiming to be a representative from the local water, electric or gas company. In the most common scenario, the fraudster will say a payment is overdue and the utility will be shut off if you don’t pay up immediately. A Maple…

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