When the realities of the Covid-19 pandemic became apparent in March of 2020, most organizations responded in two ways: by having employees begin working remotely and finding ways to cut spending. While this cost-cutting occurred across the board — Gartner research revealed that 93% of midsize organizations cut costs — the strategies varied: 49% put hiring freezes in place, 27% conducted significant layoffs, 35% cut all training, and 27% froze all promotions.

Despite the cost-constrained environment, one place where spending was not cut and in fact increased was digital technologies for employees. In fact, more than half of midsize companies significantly increased their spend in this area, and 69% are planning on increasing their spend on digital tools even further in 2022.

As we move to the next phase of the pandemic, more than 90% of midsize organizations are planning to migrate to a hybrid work structure…

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