In several blogs since 2016, I pointed out the need for IT groups to change their structure and become a strategic partner to the business so they can quickly meet the needs of the business stakeholders. But as I discussed in my most recent blog, there are difficulties in getting IT aligned to the business needs. A significant difficulty is the inability of IT and business leaders to articulate their needs. Let’s look at how they can have more effective conversations to understand the real issues. 

The need to bring about more effective conversations when IT and business leaders interface about product development cannot be overstated. The result of ineffective conversations is usually a product that makes no one happy because it is not perfectly fitted to solve the business problems.

Over the years, I spoke with several IT leaders whose…

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