HMRC may send out letters to Britons in regards to certain tax procedures such as Self Assessment reclaims and corporation tax reliefs. The Government confirmed today it will be working with a research agency to produce a study on online tax accounts and guidance has been updated to help customers avoid being scammed.
Independent research ― understanding business customers’ use of their online tax account
HMRC explained: “From October 2021 up to and including March 2022, HMRC will work with independent research agency, IFF Research to carry out a study with business customers. This study is to better understand your experiences of using your online tax account.
“You may receive a letter from IFF Research and HMRC inviting you to take part in this study. Taking part is voluntary but we encourage you to do so. This will improve services and customer experience.
“If you do take part, your answers will be confidential and any…