Revation Systems, a vendor of cloud-based messaging and communications technology, has debuted advancements to its LinkLive unified communications platform. LinkLive is designed to give healthcare providers a secure means for digital patient engagement through virtual channels in one centralized solution to improve the employee and patient experience, the company said.

Revation has introduced three new and improved platform enhancements designed to meet the demands of healthcare organizations. The first is called Digital Agent Experience, a new web-based experience for the LinkLive digital customer service platform. Improvements are targeted at solving critical workflows central to healthcare organizations today as well as providing for deep integrations with healthcare applications, like EHRs.

In one example, for patient transfer teams, patient data is shared through an EHR integration, eliminating unsecure forms of…

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