The ability to purchase goods and services over the internet has permanently changed how countless industries conduct business, especially after the disruption caused by the COVID-19 pandemic. Online marketplaces remove much of the stress associated with in-person purchases of expensive items, such as automobiles.

There are many benefits to purchasing a car online. In addition to reducing stress and drive-time, communicating with a seller for an online purchase is often through email, which provides an opportunity to thoroughly review the terms of purchase. This allows the buyer to make a decision on their own time — even if it is after the regular business hours for the dealership. Communicating with an automobile dealer remotely also detaches the buyer from the purchase, reducing the emotion involved in the decision-making process.

However, interacting with an online marketplace does come…

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