Ronell Smith nearly became a victim of a growing trend involving impersonators, phone calls, and the world’s largest retailer, Amazon.
“I will say my initial reaction to that phone call was…panicking,” said Smith of Mt. Pleasant, Pennsylvania.
Smith recently received a voicemail letting her know of a suspicious charge on her 73-year-old father’s Amazon account. She called the number back and spoke with someone who told her a $300 charge was made using the account.
“At that point, (they) verified the name of the person who lives here, who indeed has this Amazon account,” said Smith. “To make it worse, they were saying it was not only his credit card but his Amazon account. The whole thing had been hacked into. I was very worried. I was thinking, this is not a phone call that we commonly get here.”
Smith says she was told the charge was made with a Visa card in Ohio and to fix this problem she needed to act fast.