People frequently try to participate in political processes, from organizing to hold government to account for providing quality health care and education to participating in elections. But sometimes these systems are set up in a way that makes it difficult for people and government to engage effectively with each other. How can technology help?

In a new how-to guide, Luke Jordan, an MIT Governance Lab (MIT GOV/LAB) practitioner-in-residence, advises on how — and more importantly, when — to put together a team to build such a piece of “civic technology.” 

Jordan is the founder and executive director of Grassroot, a civic technology platform for community organizing in South Africa. “With Grassroot, I learned a lot about building technology on a very limited budget in difficult contexts for complex problems,” says Jordan. “The guide codifies some of what I learned.” 

While the guide is…

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